You also have the option to set when the waiting list or lottery will close, by filling out the Waiting List Closes date and time entry fields. Using the Waiting List Opens date and time entry fields, you can set when a user will be allowed to join the waiting list or lottery. Other Lottery Option: Lottery with Delayed Credit Card Payment Lottery entries will be sorted by their numbers, and when registration opens, people will be invited to register starting with the lowest number first. As they sign up for the lottery, a number will be randomly generated and applied to their entry (they will not know this number). Lottery: This option will allow your potential registrants to place their name into a lottery. Therefore, when registration opens up, people will be removed from the waiting list, and invited to register, in the same order that they joined the waiting list. This can be either First-Come First-Serve or Lottery.įirst-Come First Serve: This option will create a waiting list that is based on who signed up for the waiting list earliest. Next, you will need to select the Waiting List Type. In order to turn on a waiting list for an event, check off the box for Enable Waiting List or Lottery for the event that you would like to set up the waiting list for. Once you have your Participant Caps set up for an event, you can set up a waiting list for that event by going to Participants > Waitlist > Waitlist Setup. Instead, you should use the field for Number of Additional Slots to Open for Registrations on the Waiting List, which will be explained in more detail below. IMPORTANT: We recommend that you DO NOT raise your Participant Caps AFTER the waiting list is already in effect. NOTE: For more information on Participant Cap set up, you can view the tutorial here: This can be done by clicking on the link for the Participant Caps page, or by going to Race > Registration > Participant Caps. In order to set up the waiting list for an event, you must first set the registration cap on the event. For example after 2 days, the entry is no longer valid and an email goes to the next person on the Wait List. Allow X days for a Wait List Entry to respond to the email and complete their registration.For example if a runner only wants to sign up with their family of 4, you can allow that and the family of 4 only gets invited if there are 4 slots open. Allow a runner to reserve X spots on the Waiting list. For example you decide your race can handle another 500 entries, this will automatically send emails to the 500 chosen and invite them to complete their registrations.
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